Privacy Policy

Effective Date: Jan 1, 2026

Welcome to TrackUndercarriages.com, operated by the International Trade Department of Shengde Machinery. We are committed to protecting your privacy and ensuring the security of your personal information as you browse our track undercarriage related products.

1. Information We Collect

We collect information that you voluntarily provide to us through our Global Popup Inquiry Form and other contact methods:

  • Personal Identifiers: Name, email address, phone number, and company name.
  • Technical Inquiry Data: Machine models (e.g., Airman AX/HM series), specific part requirements, and technical dimensions provided for precision fit confirmation.
  • Automated Data: IP addresses and browsing behavior collected via cookies and security modules (Google reCAPTCHA).

2. How We Use Your Information

Your data is used strictly for professional business purposes:

  • Technical Support: To guarantee a 100% precision fit for the undercarriage parts you order.
  • Automated Responses: To automatically deliver product brochures, technical specifications, or price lists to your provided email address (via our Mail-2 system).
  • Communication: To provide quotes and updates regarding our 26-year factory operations and logistics.

3. Spam Protection & Security

To protect our site and your data from malicious activity, we utilize Google reCAPTCHA v3.

  • This service analyzes your behavior on our site to distinguish humans from bots.
  • Your use of reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Service.
  • We implement SSL encryption and secure mail protocols (SMTP) to ensure your inquiry reaches our International Trade Department safely.

4. Data Retention & Sharing

  • No Third-Party Selling: We do not sell, rent, or trade your personal information to third parties.
  • Retention: We retain your inquiry data as long as necessary to provide after-sales support and maintain our business relationship.

5. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights or to opt-out of our automated catalog delivery, please contact us directly.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

- Track Undercarriages Operation Team -
- Service: info@trackundercarriages.com
- Hotline: +86-595-6829-6580
- Hotline: +1 213-246-6396 (US)

Asset of Quanzhou Shengde Machinery Development Co., Ltd. (Social Credit Code: 91350502705285683C)

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